FAQs

Food Allergies

Guilty Pleasurez is NOT a nut free, dairy free or fruit free bakery. We use almond, peanuts, peanut butter, milk, butter and fruit in our cupcakes. If you have nut allergies, we recommend you not purchase our cupcakes. We also use fresh fruit in some of our cupcakes. Again, if you have an allergy to citrus, strawberries, etc., we recommend you not purchase our product.

How do I store my cupcakes?

Our cupcakes should be kept refrigerated until ready to eat. Retrieve them from the freezer one - two hours before serving but no more than four hours. To keep them longer, place them in the freezer in the original container for up to 30 days, and they will stay as moist as the day we baked them.

Weddings

Tastings are offered by purchasing Mini Cupcakes in your preferred cupcake flavor. The cost of the tasting is deducted from the final cost of the wedding. Please provide advance notice to have your Mini Cupcakes available. Note: It helps to have the vision you want us to create for your special day. Bring pictures of your ideas and the colors you envision. Book early so that we can accommodate you! Keep in mind we cannot guarantee pricing and availability until a deposit is secured.

Custom Orders

Guilty Pleasurez creates distinct cocktail cupcakes and much more for your special celebrations. Please call us to discuss which products are perfect for your event. One week or longer provides our bakery enough time to prepare, craft and decorate your unique order. Note: Cupcakes stands are available for purchase (or rent) to help display your Guilty Pleasurez treats.

Pickups

We offer pickups by appointment only. We always try to accommodate our customers as much as possible. If you need an early morning pickup time or a late evening, just let us know.

For large orders, additional advance notice is appreciated. Please select from the menu of flavors available on the day of your planned pickup. Customers picking up can select any amount of cupcakes they desire (there is no minimum order).

Deliveries

Deliveries are scheduled on a first come, first served basis and dependent on availability. We deliver to the Chicagoland area and various suburbs. Delivery fees start at $10 and go up based on location and needs. We request that all delivery orders be placed as early as possible to ensure that we will be able to accommodate you. For large orders, additional advance notice is appreciated. If no one is present to accept the delivery at the delivery address, we will take your order back and retain it for 24 hours. You may contact us at (312) 388-8875 to request re-delivery at an additional charge or to arrange personal collection.

Shipping Rules

Guilty Pleasurez ships to physical addresses only. We do not ship to PO Boxes or APOs. The minimum order size for shipping is one dozen cupcakes and all orders must be placed by 5:00 p.m. CST (or CDT), two days prior to the delivery date for local deliveries and at least three days prior for out of state orders. Guilty Pleasurez ships all of our cupcakes one - two day via FEDEX. Due to FEDEX shipping schedule, we do not ship for arrival on Saturday, Sunday or Monday. We do not require signature upon receipt of any shipping order; however, due to the perishable nature of our product, it is best for someone to be present to receive your cupcakes. Guilty Pleasurez cannot guarantee delivery if we are provided with an incorrect address or for shipping delays resulting from inclement weather. We will provide you with a UPS tracking number via email once your order has shipped.

Return Policy

If you are unhappy with something you received, please contact us so that we can work with you to resolve the problem to your full satisfaction. **Unfortunately, we cannot guarantee a delivery time for any order placed on our website. Orders are shipped as soon as we can. Due to FEDEX regulations, we cannot offer refunds for delays caused by extreme weather conditions or incorrect or incomplete purchases.